PMI-RMP® - #2039837
The PMI Risk Management Professional (PMI-RMP)® highlights your ability to identify and assess project risks, mitigate threats and capitalize on opportunities. In this capacity, you enhance and protect the needs of your organization.

PMI-SP® - #1927965
Projects and teams today are increasingly global and virtual, and project schedules are key to managing activities, resources, dependencies and ultimately, project outcomes. The PMI-SP® will recognize your knowledge and skill to drive the improved management of project schedules.

Certified Scrum Master® - CSM
A Certified Scrum Master® helps project teams properly use Scrum, increasing the likelihood of the project's overall success. CSMs understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. CSMs act as "servant leaders," helping the rest of the Scrum team work together and learn the Scrum framework. CSMs also protect the team from both internal and external distractions. Read more about the ScrumMaster role and see an example of a ScrumMaster's checklist.

PMI-ACP® - #1696198
The PMI Agile Certified Practitioner (PMI-ACP)® formally recognizes your knowledge of agile principles and your skill with agile techniques. It will make you shine even brighter to your employers, stakeholders and peers.

PRINCE2 Foundation
PRINCE2 (an acronym for PRojects IN Controlled Environments) is a de facto process-based method for effective project management. Used extensively by the UK Government, PRINCE2 is also widely recognised and used in the private sector, both in the UK and internationally. The PRINCE2 method is in the public domain, and offers non-proprietorial best practice guidance on project management.

PMP® - #1298289
The Project Management Professional (PMP)® is the most important industry-recognized certification for project managers.

ITIL Foundation V3
ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.

Bachelor of Engineering - Electronics and Telecommunications.

Responsible for implementing an Enterprise Level Identity and Access Mgmt. Solution enabling Authentication and Authorisation capability for Internal Users as well as Application on-boarding and Audit requirements. Further, The IDAM Project worked closely with the Nominal Insurance Program stakeholders to ensure their External Users’ Registration processes and requirements are met from IDAM prespective.
Key areas of responsibility include:
• Engaging with icare executives on IDAM vendor assessment and selection.
• Working closely with the Executive Leadership Management – CIO, CISO, CRO and Exec GMs. – as well as Program Sponsors to keep them across Program updates and get decisions endorsed.
• Working with the Business, Legal and Commercial teams on getting the contractual agreement with the vendor including a forecasted License Usage.
• Engaging with HR, Risk, Privacy and Audit teams to ensure we are meeting their requirements.
• Engaging with Change & Training Teams to enable efficient and seamless rollout of the new solution across the organisation.
• End to End Project Management for the IDAM Stream within the Program, this involved delivering the Requirements, High Level Design, and Integration Designs, Business Processes as well as Build and Test the Service and Integration to Downstream systems.
• Manage Project Schedule in MS Project (Resource Loaded due to ongoing resource contention), and manage other stream Dependencies.
• Managing Vendors’ Project Mgrs according to SOWs -, tracking their deliverables, progress & approving payments.
• Negotiate resource allocation with management, also the hiring and acquisition of the Business Analysts and Architects.
• Work with Stakeholders to closely Monitor Program Risks and their corresponding Mitigation/Action Plans.

Responsible for the Identity Access Mgmt. and Business Processes Streams for an Enterprise level Billing and Customer Care Transformation Program comprised of over 30 Streams and $600m+ budget. Also responsible for planning the End-to-End Schedule of the entire program, this includes the identification and analysis of the Program Critical Path and associated Risks.
Key areas of responsibility include:
• End to End Project Management for the Identity Access Mgmt. Stream within the Program, this involved leading a team of SMEs and Business Analysts to deliver the Role Based Authorisation (RBA) Matrix which maps every Role in the Org. (Customer Care, Retail and Corporate) to Business Functions within the new set of applications.
• Engaging with key security stakeholders (e.g. Info Security, Regulatory, Fraud and Legal) to approve defined roles and working with the Vendor as well as User Acceptance Team to develop and test the matrix.
• Managing the integration of the new Solution with the existing Strategic User Access Mgmt. System (UAM) to automate user on-boarding/off-boarding and role mapping, this involved engaging an overseas Vendor, create WBS for the integration piece, collate cost estimates and prepare the funds request Pack to IT Executives for approval and release.
• Managing IT Project Mgrs & Vendors - according to SOWs -, tracking their IDM deliverables, progress & approving payments.
• Engage with the Senior Leadership Team members – Level C Mgmt. – as well as Program Managers for dependent Streams to keep them across Progress updates.
• Manage Project Schedule in MS Project (Resource Loaded due to ongoing resource contention), Project Budget and Forecast.
• Engaging with Program Managers across the Corporate to track the progress of interdependent Projects that may have an impact on the IDM stream.
• Negotiate resource allocation with management, also the hiring and acquisition of the Process Modelers and Architects.
• Work with Stakeholders to closely Monitor Program Risks and their corresponding Mitigation/Action Plans.
• Working with the Change Team to ensure Business Impact Assessment is efficiently utilising developed Business Processes.
• End to End Project Management for the Business Processes & Knowledge Mgmt. Stream across multiple phases including scoping, planning and implementation. The stream introduced the use of ARIS tool and the BPMN (Business Processes Model & Notation) Standard. Also responsible for scope and setting up Business Command Centre as part of Business Readiness for Go-Live Stream

Successfully manage a number of Risk Compliance security projects with the aim of reducing risks associated with Identity Access Management with a summed up budget of $3M+ and across a wide range of technologies including Custom-built Digital Portal using J2EE, Wintel Active Directory, Virtualisation, UNIX (RedHat, Solaris and LDAP), Firewall and Switches VLANs.
Key areas of responsibility include:
• End to End Project Management from scoping, planning and analysis, implementation through to a successful launch using both Waterfall as well as Agile methodologies (specifically SCRUM)
• Integrating the Password Mgmt. System to over 5000 hosts across the globe reducing the risk with 20,000+ Generic Accounts
• Developing a Front-End Portal Application that integrates to the Password Mgmt. System for the provisioning of Generic Accounts (Create, Modify, and Enable/Disable) using Scrum methodology.
• Chair Program Review Group meetings with senior stakeholders for updates and projects required decisions.
• Developing and managing Project End-to-End schedule in MS Project including major milestones and dependencies.
• Coordinating Iteration and Release planning workshops for Agile driven projects.
• Running regular status update meetings with the technical teams to track schedule progress and identify any variance.
• Providing project status reports against baseline plans, with analysis of variations & assessment of risks to future deliverables.
• Present Briefing Packs to Investment Committee to secure funds for projects upcoming phases.
• Managing Project financials, including monthly resource allocation, vendor commitments and tracking project actual expenditure versus forecast.
• Managing project vendors according to SOWs, tracking their deliverables, progress & approving of milestone payments.
• Establishing, maintaining & tracking key project/program controls to ensure the appropriate level of governance is enforced.
• Identifying project risks and issues and managing them throughout the lifecycle of the project.
• Working with the testing team during testing and defect management to resolve any defects.
• Working with Operations as a key stakeholder to ensure successful and seamless project transition into service.
Major Achievements:
• Successfully completed a project that integrates Privileged Account repository system with the Password Mgmt System using vendor’s API by adopting SCRUM methodology that helped overcoming a range of challenges including system limitations and leading a distributed virtual team across different time zones (US, Australia and Manila)
• Successfully managed a project that integrates the Password Mgmt System with the bank Infrastructure systems such as Unix, Active Directory, Out-of-Band Systems. The rollout has spanned a large number of hosts across the fleet.

Successfully manage a number of project streams and phases across a program portfolio of $10M+ budget with a wide range of technologies including: Optus/Virgin 4G LTE (Phone and Mobile Broadband ‘Wireless Modem’), Fraud Management Systems, Platform Remediation, WHS and Great Plains to SAP Migration by efficiently utilising various project management methodologies including Waterfall and Agile.
Key areas of responsibility include:
• End to End Project Management from scoping phase to successful launch.
• Working with stakeholders to define project vision, identify business needs and develop business cases for approval.
• Developing and managing Project End-to-End schedule including major milestones and dependencies.
• Coordinating Iteration and Release planning workshops for Agile driven projects.
• Managing Project financials, including monthly resource allocation, vendor commitments and tracking project actual expenditure versus forecast.
• Providing project status reports against baseline plans, with analysis of variations & assessment of risks to future deliverables.
• Managing project vendors according to the contract, tracking their deliverables, progress & approving of milestone payments.
• Establishing, maintaining & tracking key project/program controls to ensure the appropriate level of governance is enforced.
• Identifying project risks and managing them throughout the lifecycle of the project.
• Working with the testing team during testing and defect management, to resolve any defects. This includes new Mobile Phones and Wireless Modems Software/Hardware testing on Optus Networks.
• Running Post Implementation Review meetings to produced Lessons Learned and PIR report to PMO.

Ericsson supplies microwave radio and optical fiber links for Vodafone throughout Australia. As a senior PMO consultant from Seven Consulting I was assigned as regional scheduler, I was responsible to ensure the deployment occurred in timely manner according to plan.
Key areas of responsibility included:
• Developing program End-to-End schedules incorporating program inter-dependences. Providing an in-depth Critical Path analysis on the schedule and advising on potential project slippage.
• Apply quality assurance and data integrity validation on program schedule(s).
• Managing WA SA NT Region Schedule, by incorporating schedule updates and providing status report to senior management and executives.
Major achievements:
• Developed a complex Quality Assurance tool to validate the integrity of key milestones dates.
• Developed a run rate report (Number of VHA sites being Installed, Commissioned, Integrated and accepted). To assist senior management with their forecasts to eliminate resource over/under utilisation variations.

VHA Core Consolidation Program consists of over 10 projects including Packet Switching, Circuit Switching, OSS, SDM, and Service Continuity. As a PMO consultant from Tracey Brunstrom & Hammond (TBH) Group I was assigned as master schedule, I was responsible for over 10 schedules with size exceeded 15000 lines.
Key areas of responsibility included:
• Working collaboratively with program and project managers at NSN to develop, maintain and update program schedules and report accordingly.
Major achievements:
• Implemented an efficient process for managing Inter-Program dependencies between NSN & VHA. The process was automated and successfully replaced a sophisticated manual process of dependency files exchange.

CBA Enhanced Telecommunications Program (ETP) is considered the largest telecommunications project in Australia. TBH was selected by Telstra to establish a PMO scheduling team to track and report on program progress. ETP comprised of over 10 work orders and 24 schedules integrated into one master schedule through inter-dependencies.
Key areas of responsibility included:
• Developing, maintaining and controlling projects’ schedules, including integrating dependencies among streams.
• Receive and validate project progress from PMs, and incorporate into schedules.
• Escalate major projects’ slippages and assess their impact on own stream and other work orders.
• Developing various reports that satisfied different audience requirements, including program managers & executives.
• Follow up with PM/PgM on required change requests, impact assessment on schedules & other streams.
Major achievements:
• Developed schedule transition plan to decrease TBH headcount by the end of the program. Plan involved developing schedule handbook, PM handbook and QA process workflow.
• Participated in developing a sophisticated resource contention report that estimates required resources from Telstra, CBA and third parties to achieve critical milestones to the program.

LED Signs is a nationally established "Visual Display Company". LED Signs design and manufacture digital visual displays throughout Australia. As project lead, I was responsible for the delivery of company’s Software projects.
Key areas of responsibility included:
• Managing software projects developed internally or outsourced to external software sub-contractors.
• Analysing projects scope with customers and management to clarify project requirements, creating project WBS and schedule by decomposing the project into manageable components to be delivered.
• Providing accurate time/cost estimation for project WBS components to ensure realistic project schedule and budget are maintained.
• Managing development virtual teams where software modules were outsourced externally.
Major Achievements:
• Recognized for consistently delivering software projects up to the scope, ahead of schedule, within budget, and with high customer satisfaction.

Key areas of responsibility included:
• Responsible for dealing with 1st/2nd level of escalation (Technical/Managerial) from my team members.
• Managing third party vendors and service providers involved in incident resolving process while reporting progress to customers and senior management.
• Analysing high priority incidents & customers’ issues, and resolving them as quick as possible.
• Troubleshooting and managing CISCO (Switches, Routers) and Nortel (DPN, Passports) products.
Major Achievements:
• Contributed with my team members in achieving “Team of the Quarter” among all France Telecom support teams.
• Professionally managed “on radar” &”red carpet” customer accounts (ex: Merrill Lynch banks in US, Ford, Rolls Royce, Coca Cola), which resulted in increased customer satisfaction and contract renewal.